Orders + Information

Online Order Processing Time

All of the jewellery sold on thejanecooper.com is handmade to order so please allow up to 3 weeks for your order to be dispatched. 

If you do need your item urgently then we will try to accommodate your schedule as much as possible, please get in touch using the form below. 


Design Process

All of my designs are painstakingly hand carved in wax before being cast in recycled sterling silver and resized or tweaked depending on your requirements. The silver is then hand polished and stones are set (when required). 

I am always willing to explore design ideas with you. If you have any requests or ideas just get in touch. 


Ring Sizes 

We want your ring to be perfect fit first time around. If you are not sure what size your ring should be there are a couple of simple options.

  • Go to your local jewellers and ask them to measure you up.
  • Order SIZE option and we will send you a ring sizer before your purchase, this should only add a day or two to the order processing time. Once you have your ring size you can let us know via message or inbox us on instagram or Facebook @Coops.Artist. This option is only available to UK residents.

This should ensure that the ring you receive fits you perfectly.

If you wish to send back the rings for resizing there is a £25-£45 charge depending on the ring design. Please contact us for further details and information about resizing the rings. 


Jewellery and Children

None of my jewellery is designed for children. I would suggest keeping all of the items out of reach of small children as they could be a choking hazard or used as a mini missile or weapon... who knows! Best avoided.